Your safety comes first. Every purchase on Circlin is automatically protected.

What's covered

You're protected if:

• The item isn't delivered (not sent or lost in transit).
• The item arrives damaged.
• The item is significantly not as described (e.g. wrong brand, condition, size, or counterfeit).

How it works

Secure payment

Your money is held safely until you confirm the order is OK, or 72 hours pass after delivery/pick-up.

Quick confirmation

Once you're happy with your item, tap "Confirm order is OK."

Dispute option

If there's an issue, open a dispute within 72 hours. The seller has 48 hours to respond, and our team will step in if needed.

Buyer Protection Fee

The Buyer Protection Fee consists of:

7.5% of the item price

CHF 0.50 fixed fee

The fee is shown clearly at checkout and is fully refunded if your order is cancelled.